AI-Native Core

The AI Marketing Operating System

Xenia unifies segmentation, decisioning, experimentation, content generation, journey orchestration, and recommendations in one composable, MACH-aligned platform, purpose-built for retail and ecommerce.

Multi-Agent Architecture

An Ecosystem of Specialized AI Agents

Xenia's Orchestrator Brain coordinates specialized agents, each designed to excel at a specific marketing task, working together to deliver complete marketing programs.

Insight Agent

Analyzes performance data, identifies trends, and surfaces actionable insights from your campaign results and customer behavior data.

Strategy Agent

Formulates campaign strategies based on your business objectives, historical performance, and market conditions.

Rule Generation Agent

Automatically builds targeting rules, audience segments, and eligibility criteria from natural language descriptions.

Content Agent

Generates copy for emails, SMS, ads, and web while maintaining your brand voice and compliance requirements.

Audience Intelligence

Audience & Persona Intelligence

Create segments from natural language prompts. Generate operational personas that drive real marketing outcomes, not just demographic labels.

Rule-based, dynamic, and event-based segments
Prompt-based audience creation
Lifecycle, value, category affinity, and engagement personas
Suppression audiences for cleaner targeting
AI-generated persona briefs

Persona Types

  • LifecycleNew → Active → Lapsed → Win-back
  • ValueHigh LTV, Growth, At-risk
  • Category AffinitySkincare, Apparel, Electronics
  • EngagementPower users, Browsers, Dormant
  • Discount SensitivityFull-price, Deal-seeker, Coupon-only
  • Channel PreferenceEmail-first, App-driven, Web-only
Experimentation

Experimentation & Adaptive Optimization

Go beyond static 50/50 splits. Xenia's Thompson Sampling algorithm dynamically shifts traffic to winning variations. Test anything: content, rules, recommendation strategies, even AI-vs-human decisions.

Adaptive allocation with Thompson Sampling
Holdout and global holdout groups for lift measurement
Statistical significance calculations built in
Winner promotion or continued optimization
Full version history with one-click rollback

Experiment Types

Standard A/BMultivariatePersonalized A/BRule-vs-RuleRule-vs-Controlled ContentRecommendation StrategyContent TestsAI-vs-Human Experimentation
Journey Orchestration

Cross-Channel Lifecycle Journeys

Build journeys visually or generate them from a prompt. Trigger-based entry, branching, waits, suppression logic, conversion goals, and re-entry controls with experiment and recommendation nodes built in.

Visual journey builder + prompt-based generation
Trigger-based entry (events, segments, schedules)
Experiment and recommendation nodes within journeys
AI decision nodes with next-best-action logic
Performance measurable by node, branch, and audience

Journey Flow

Trigger

Cart abandoned > $50

Wait 2 Hours

Suppression: no purchase

Email

Personalized recovery + product recs

A/B Experiment

10% off vs. Free shipping vs. Urgency

Push (Day 2)

Top viewed items back in stock

Convert or Retarget

Web personalization for 7 days

Content Studio

AI Content Generation & Brand Bodyguard

Generate marketing content at scale while maintaining absolute control over brand voice, legal compliance, and quality.

AI Content Generation

Generate headlines, hero copy, CTAs, email subject lines, SMS copy, push messages, and product storytelling, all persona-aware and product-context-aware.

Brand Bodyguard

Every piece of AI-generated content is checked against your brand guidelines, tone of voice rules, forbidden claims, and regulatory requirements before it goes live.

Quality & Performance

AI-powered content scoring evaluates readability, engagement potential, and alignment with campaign objectives. Performance-aware suggestions improve over time.

Integrations

Connect Your Entire Stack

Xenia's connector framework integrates with your data, content, execution, analytics, AI, and commerce systems with schema mapping, health monitoring, and freshness indicators built in.

ShopifyShopifyContentfulContentfulKlaviyoGoogle AnalyticsGoogle AnalyticsAmplitudeOpenAIClaudeClaudeGoogle GeminiGeminiBrazeSoonMailChimpMailchimpSoonDatabricksDatabricksSoonConstructor.ioSoonBazaarvoiceSoonEpsilonSoon

Connector SDK

Standard connector framework with API auth, secret management, schema mapping, webhook ingestion, and environment separation.

Unified Context Layer

Normalized customer, product, content, order, and KPI objects with source lineage and freshness metadata across all connected systems.

Health & Monitoring

Connector health, last sync timestamps, freshness indicators, and data exposure controls all visible from a single admin dashboard.

Omnichannel

Consistent Experiences Across Every Channel

Orchestrate personalized content across 10+ digital touchpoints from a single platform. One set of rules, every channel.

Web

Dynamic pages and banners

Mobile Apps

Native iOS and Android

Email

Personalized email content

SMS

Targeted text messages

Push Notifications

Timely and relevant alerts

Paid Media

Optimized ad experiences

Social Media

Platform-specific content

Shopify Storefront

Native commerce personalization

Governance

Enterprise Governance & Trust

Xenia is built for high-trust deployments. Every AI artifact is traceable, every action is auditable, and every deployment model is supported.

RBAC & Approvals

Role-based access control, multi-step approval workflows, and field-level access restrictions. No publish action bypasses required approvals.

Audit & Compliance

Full audit logs, prompt history, AI artifact traceability, consent-aware execution, and model/provider governance controls.

Deploy Anywhere

Multi-tenant SaaS, single-tenant SaaS, private cloud, or on-prem. Your data stays where you need it. Zero data movement for maximum security.

See the AI Marketer in Action

Schedule a personalized demo and discover how Xenia can transform your marketing operations.

Request a Demo