Install from the App Store
Add Xenia from the Shopify App Store like any other app. No separate account to create, no API keys to copy across.
ShopifyNever Let a Shopper
Xenia journey
Never Let a Shopper
Slip Away
Xenia captures every customer moment, from first visit to repeat purchase, and turns it into a personalized journey that drives more sales, retention, and loyalty. One-click Shopify install. No code required.
Your Shopify storeLive session
- Visited the storepage_view
- Viewed Hydrating Serumproduct_view
- Added to cartadd_to_cart
- Placed order$128.00order
Xenia journey- Starts on the first visit
- Welcome email with a first-order offer
- Reminder if they leave the cart
- Rewards the $128.00 order
000 / 200
orders this month
Plans from $15/mo14-day trial, no cardStore activity syncs in real time
Connect
One click from the App Store to live
No migration project, no developer handoff. Installing Xenia connects it to your store and gets you working the same minute.
Your workspace, ready in seconds
The moment you install, Xenia provisions a private workspace scoped to your store. You're set up and working in under a minute.
14 days free, no card
Every new store starts on a 14-day trial: 500 requests a day, no payment details until you decide to stay. Development stores stay free.
Right inside your admin
Xenia runs embedded in Shopify admin. Your plan, trial countdown, and order usage sit one click away, with no extra tab to manage.
Two ways to connect
App Store install, or a connector
New to Xenia? Install from the Shopify App Store. Already running Xenia? Add your store with a connector, no App Store install required.
Install from the App Store
Best for new Shopify merchants
Add Xenia like any other app. Approve once and your workspace is provisioned automatically, with billing handled through Shopify on your regular invoice.
- 1Find Xenia in the Shopify App Store and install it.
- 2Approve the permissions; your workspace is ready in seconds.
- 3Plans are billed through Shopify, alongside your other apps.
Connect with a connector
Best for teams already on Xenia
Already using Xenia? Pick the Shopify connector on the Connectors page and add your store by URL, no App Store search required.
- 1Open the Connectors page in Xenia.
- 2Select the Shopify connector.
- 3Enter your Shopify store URL.
- 4Click Connect.
- 5Your Shopify admin opens.
- 6Install the Xenia app to finish.
Billing
Billing, the Shopify way
Pick a plan and approve it on Shopify's own screen. Charges go to your existing Shopify payment method and appear on your regular Shopify bill.
Starter
For new and small stores finding their rhythm.
$15/ month
- Orders / monthup to 100
- Requests / month10,000
- 14-day free trial, no card
- Development stores always free
- Billing inside Shopify admin
Growth
For growing stores running steady campaigns.
$25/ month
- Orders / monthup to 200
- Requests / month25,000
- Everything in Starter
- Order-triggered journeys with branching
- Change plans anytime
Pro
For high-volume stores automating everything.
$80/ month
- Orders / monthup to 600
- Requests / month100,000
- Everything in Growth
- Higher soft order caps
- Priority support
Enterprise
For high-volume brands with custom needs.
Custom
- Orders / monthCustom
- Requests / monthCustom
- Custom volume pricing
- SSO & dedicated support
- Guided onboarding & SLA
Approved once, on Shopify
Subscriptions are confirmed on Shopify's own approval screen and charged to the card already on file. Xenia never sees your card details.
Invoices in your Shopify admin
Every charge shows up in Shopify admin → Billing, alongside the rest of your store's invoices. One place for everything.
Change plans anytime
Upgrades take effect immediately. Downgrades apply at the start of your next billing cycle, so you always keep what you've paid for.
Automation
Every signal is a trigger
From the first visit to the final order, Shopify tells Xenia what shoppers do in real time, and a journey can start on the spot. Greet new visitors, recover left carts, reward big spenders, and bring one-time shoppers back, all on autopilot.
Signal-triggered journeys
Start a journey the instant a shopper acts: a first visit, a product view, an added cart, or a completed order. It runs on its own.
Event details, ready to use
Every event arrives with its data attached, ready to drop straight into emails and SMS as personalization.
{{event_name}}{{customer_email}}{{page_url}}{{order_total}}
Branch on what they do
Welcome first-time visitors, nudge shoppers who left a cart, and reward big spenders, all from one trigger, as many paths as you need.
Journeys
A journey that thinks before it sends
Drag blocks together and Xenia waits, checks your store, and branches on what each shopper actually does, so every message is earned. Switch between three journeys you could ship on day one.
A new account gets a one-time coupon, then a nudge only if they haven't bought yet.
Trigger · Shopify
Account created
Starts when a shopper signs up on your store
Discount · Shopify
Generate coupon
Creates a one-time Shopify discount code
Wait
Hold 15 minutes
Give them time to look around first
Email {{coupon}}
Sends their welcome code right away
Wait
Hold 1 day
Leave room before the next touch
Check order · Shopify
Have they bought yet?
Checks the store before sending again
Purchased
Exit
They converted
Leaves this journey, no more nudges
Sub-journey
Loyalty journey
Hands the new customer off to your post-purchase loyalty flow
Not yet
SMS
Resend {{coupon}}
Texts a reminder to finish the order
Shopify actionsCustomer messagesTiming & logic
Always in sync
In sync, the moment it happens
Xenia listens to your store through Shopify webhooks, so what's true in Shopify is true in Xenia, without a refresh.
Order created
Every order, counted instantly
Each new order is counted toward your plan the instant it's placed, and can trigger post-purchase follow-up.
Subscription updated
Billing always in step
Plan changes, renewals, and payment status stay in sync automatically. Your order count resets at the start of every billing period.
App uninstalled
A clean goodbye
Uninstall and Xenia stops using your store data right away. Reinstall anytime to pick up where you left off.
Every webhook is signed and processed once, so no order is ever double-counted, even when Shopify retries.
Fair use
Fair use, no surprises
Limits that protect your store without getting in your way, plus an exit that respects the work you've put in.
Soft order caps
Reach your monthly order limit and orders keep flowing. A quiet banner suggests an upgrade when it's time. Nothing stops mid-sale.
Honest request limits
Each plan includes a generous request allowance that keeps automations healthy and abuse out. You always know where you stand.
Cancel on your terms
Cancel whenever you like and keep full access until the end of the period you've already paid for.
Leave with your data intact
Uninstalling pauses your workspace without deleting it. Reinstall later and pick up exactly where you left off.
Turn every Shopify order into a journey
Add Xenia from the Shopify App Store and start turning orders into automated journeys in minutes. 14-day free trial, no card required.
Install now